Privacy Policy

WooAlert (“we,” “us,” “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our platform and services. By using WooAlert, you agree to the practices outlined in this Privacy Policy. 1. Information We Collect We collect various types of information to provide and improve our services. a) Personal Information Account Information: When you register for WooAlert, we collect your name, email address, phone number, and business details. Billing Information: For subscription and payment processing, we collect payment details such as credit card numbers and billing addresses. This information is processed by secure third-party payment providers. b) Usage Data Log Information: We collect log data about your interactions with our platform, including IP address, browser type, operating system, and access times. Device Information: Information about the device you use to access WooAlert, such as hardware model, operating system, and mobile network information. c) Communication Data Campaigns: We collect data related to WhatsApp messages you send through our platform, including recipient phone numbers and message content. d) Cookies and Tracking Technologies We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can control or reset your cookies through your browser settings. 2. How We Use Your Information We use the data we collect to: Provide and Maintain Our Services: Ensure that our platform works properly and deliver the features you've signed up for. Manage Accounts and Subscriptions: Process payments and manage your account settings. Improve Our Platform: Analyze usage patterns and feedback to enhance functionality and the user experience. Communicate with You: Send important updates regarding your account, technical notices, and promotional offers (with your consent). Compliance and Legal Obligations: Ensure that our practices comply with legal requirements, including data protection laws. 3. How We Share Your Information We only share your information in limited circumstances: Service Providers: We may share your personal information with trusted third-party vendors (e.g., payment processors, analytics services) to assist us in providing our services. Legal Compliance: We may disclose your information to law enforcement agencies, regulatory bodies, or other third parties if required to do so by law, or to protect our rights, property, or the safety of our users. Business Transfers: If WooAlert is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy. 4. Data Retention We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. We may also retain certain information for internal record-keeping purposes and to resolve disputes. 5. Security of Your Data We take the security of your personal data seriously and use industry-standard security measures to protect it from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. 6. Your Data Rights Depending on your jurisdiction, you may have the following rights: Access: Request a copy of the personal data we hold about you. Correction: Correct any inaccurate or incomplete information. Deletion: Request that we delete your personal information (subject to certain legal limitations). Objection or Restriction: Object to or request that we limit how we process your personal data. Portability: Request a copy of your personal data in a structured, machine-readable format. Withdraw Consent: If you have provided consent for specific processing activities, you may withdraw your consent at any time. To exercise these rights, please contact us at [support@wooalert.com]. We may require verification of your identity before responding to any requests. 7. Third-Party Links Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing your personal information with them. 8. Children’s Privacy WooAlert is not intended for children under the age of 18, and we do not knowingly collect personal information from anyone under this age. If you are a parent or guardian and believe that we may have collected data from a minor, please contact us immediately. 9. International Data Transfers WooAlert operates globally, and your personal information may be transferred to and processed in countries other than your own. When we transfer personal data outside your jurisdiction, we ensure it is protected in accordance with this Privacy Policy and applicable data protection laws. 10. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes by posting the new policy on our platform and updating the "Last Updated" date. 11. Contact Us If you have any questions or concerns about this Privacy Policy, or how we handle your personal information, please contact us at: Email: [support@woosms.com]